Chapter 13. Frequently Asked Questions

What do I need to work with AmmonitOR?

You need an account to access the online platform. Enter the URL or.ammonit.com in your browser software and login with your account details.

	Tip
	In order to become familiar with AmmonitOR, open one of the example projects.

How can I register for AmmonitOR?

Click on Sign up on the login page of AmmonitOR and enter your email address. You will receive an activation link by email. Follow the link and enter your details in the form, e.g., name, company, password to set up your account.

I need access to one of our projects. How do I do this?

Ask a colleague who has read and write permission for this project to send you an invitation to this particular project. If you already have an AmmonitOR account, you can access the project immediately. If you do not have an AmmonitOR account, the invitation includes instructions how an account can be set up.

If I invite a user to my project, does he/she have access to all of my projects?

In AmmonitOR user rights are project-related. Thus users only have access to projects which they have created or to which they have been invited to.

Is it possible to have an own installation of AmmonitOR on our server?

Yes, you can have a separate installation on your server - independent from the Ammonit server. Please contact us for an offer.

How can I import data to my AmmonitOR account?

Depending on the data logger you use, there are different ways to import data to your AmmonitOR account.

What is an import email address?

The import email address is the address configured in the Meteo-32 data logger to send the emails to. This address and the serial number of the Meteo-32 data logger is used to sort the data into your projects.

From which devices can I import data files?

AmmonitOR supports Meteo-40, Meteo-40 Plus, Meteo-42, MeteoLaser, Meteo-32 Campbell, Zephir300, AQ510 devices.

If you use a separate AmmonitOR installation, you require version 5.5.6 or higher to be able to include newer Meteo devices.

Meteo-32 data loggers require firmware 1.9 or higher to be compatible with AmmonitOR. The firmware can be downloaded from the Ammonit Website.

Can I upload data to AmmonitOR which has previously been downloaded from a Meteo32 data logger?

Yes, you can manually upload ROW files generated by Meteo-32 data loggers via web interface to AmmonitOR. Keep in mind that the import of Meteo-32 data files is restricted data import. The data files will be saved on server, but not imported. Via the restricted data import management the data can be selected and after payment the data is imported to database.

How can I send data to AmmonitOR which has previously been downloaded from a Meteo-32 data logger?

You can easily upload data files from your Meteo-32 data logger via web interface to AmmonitOR.

Do I have to set slope and offset parameters in AmmonitOR?

No, the parameters are configured in the data logger. Use the sensor helper in the Meteo-40, Meteo-40 Plus and Meteo-42 web interface; CallALog software for Meteo-32. The data files sent or uploaded to AmmonitOR include configured slope and offset values for all sensors. For further details about CSV files generated by Meteo-40, Meteo-40 Plus and Meteo-42 data loggers see Section 10.3, “Meteo CSV File Format”; details about ROW and ROWINFO files created by Meteo-32 data loggers can be found in Section 11.2, “ROW and ROWINFO files”.

Can I modify slope and offset parameters in AmmonitOR?

Yes, you can modify the parameters for each sensor for a determined period. Refer to Section 9.2.5.4, “Modifying the configuration” for further details.

Can I monitor the online periods of my Meteo-40, Meteo-40 Plus, Meteo-42 and MeteoLaser devices?

Yes, AmmonitOR is designed to display the data logger connections - only applicable for Meteo-40, Meteo-40 Plus, Meteo-42 and MeteoLaser devices. In order to monitor the online periods of a data logger, it is not necessary to upload measurement data to AmmonitOR. Both features can be configured independently. For further details refer to Section 5.5, “Connections”.

Is it possible to add further data loggers including old data to an existing project?

Yes, you can easily add new Ammonit data loggers. The data files can be uploaded via the Archiving → Import data menu. Refer to Section 8.3, “Import Data” for further details.

I have activated Sign and encrypt data for my data exports. I receive files with .gpg. How can I open these files?

In order to decrypt encoded data files sent by AmmonitOR, you have to install encryption software on your PC. Refer to Section 8.4.2, “Signing and encrypting export files for Windows™ users”, if you are working with Windows™. Follow the description step by step to avoid any misunderstandings.

I have imported the public-key as described in the manual, but I still cannot open the file, sent by AmmonitOR.

Check the following: