Zammad, the ticketing platform behind Ammonit’s customer support, is now officially ISO/IEC 27001 certified. The platform is developed by the Zammad Foundation in Berlin and has long been a trusted part of our support operations.
ISO/IEC 27001 is the most important international standard for information security, much like ISO 9001 is for quality management.
For us, Zammad’s new certification is therefore excellent news and confirms the high level of security provided by the system we use every day.
For you, this means that your support requests are handled on a platform that meets stringent international information security standards.